Shipping Policy

Shipping Policy

Last updated: October 23, 2026

This Shipping Policy explains how orders placed through pfamzb.com are prepared and delivered.

Shipping Destinations and Options

Available shipping destinations, delivery methods, estimated delivery windows, and charges are shown at checkout when you enter your shipping address. Options may vary based on destination, product availability, and carrier service.

Order Processing

Orders are prepared for shipment after payment has been confirmed. Processing may take additional time during busy periods, holidays, or when an order requires review. Any available order or shipping updates will be sent to the email address provided at checkout.

Shipping Address

Please review your shipping address carefully before submitting your order. If you notice an address error, contact us as soon as possible with your order number. We cannot guarantee an address change after an order has been processed or handed to a carrier.

Tracking

If tracking information is available for your shipment, it will be provided after the order has been dispatched. Tracking updates are controlled by the carrier and may take time to appear.

Delays and Delivery Issues

Delivery estimates are not guarantees. Weather, carrier operations, customs procedures, incorrect address details, and other circumstances outside our control may affect delivery. If a shipment appears delayed, check the tracking information first and then contact us if you need assistance.

Customs, Duties, and Taxes

Depending on the destination and applicable requirements, customs duties, import taxes, or other fees may apply. Any amounts collected at checkout will be shown in the order summary. If additional charges are assessed by authorities or a carrier, responsibility will depend on the rules applicable to the shipment and destination.

Damaged or Missing Orders

If your package arrives damaged or tracking indicates delivery but you cannot locate it, contact us with your order number and relevant details so we can review the issue.

Contact

Email service@pfamzb.com or call 00852-6277357. Business hours are 8:00 AM – 10:00 PM Daily.